How to Sell Items on the Marketplace

The Jay County Fiber Arts Marketplace allows you to quickly set up an online store to sell your goods. 

We charge a 5% commission of your sales to support running the Marketplace.

IMPORTANT: You must be signed up for PayPal to receive payments through our Marketplace. If you do not already have a PayPal account, before starting this guide, go to https://www.paypal.com/us/signin and sign up.

Paypal additionally charges a commission of 2.9%. + $0.30 per order.

Table of Contents

Setting up a Shop in the Marketplace

Registering for an Account

  1. Go to https://fiberarts.visitjaycounty.com/ and click “My account”

If you already have an account, email danielle@webfancy.net to get it switched to a vendor account.

  1. Under Register, choose “I am a vendor” and fill out the required fields.
    Shop Name should match your business name.
    Shop URL is automatically generated from your business name, but can be changed. This will be the permanent URL people can go to shop from your store on our marketplace.
  2. Click the  “Register” button when you are finished.

Example of form filled out:

  1. You will be asked to verify your email. The email will come from director@visitjaycounty.com and will look like this. Click “Click Here” to verify:

If you are having trouble receiving this email, please contact danielle@webfancy.net

  1. You will automatically be taken to the set up wizard to help you get your shop set up. It is strongly recommended to use this wizard to make sure all the important information is filled out. Click the green “Let’s Go!” button
  1. Fill out the form on the next page. 

Store products per page is the number of products that will show on one page of the store before people have to click an arrow to browse to another page. 10-20 is recommended.
Street, Street 2, City, Post/Zip Code/Country/State is for the street address of your business/where you’ll be shipping from.
Show email address in store – Check this if you want customers to be able to see your email.

Click green Continue button when finished.

Example:

  1. The next page will ask for your PayPal email. Please double-check this and ensure this is the email you use for Paypal. Click green continue button when finished.
  1. The next page will say “Your Store is Ready”; click the button to go to your Store Dashboard.

9. At this point, your store is showing with all of our vendors at the Shop URL set in step 3 and in the listing at https://fiberarts.visitjaycounty.com/shops/. You are ready to start adding products!

Complete Your Profile

  1. In your vendor dashboard (https://fiberarts.visitjaycounty.com/dashboard/), click the “Settings” link on the left side.
  1. Click the “Upload Photo” link next to “Profile Photo” to upload an image for your shop. This will display in the store listing.
  1. Click this icon to upload a banner image, if you’d like:
  1. Scroll down the page and you can adjust your business address and add a biography.
  1. Click “Update Settings” when finished.

Adding Products to Sell

NOTE: Adding products can be done at any time! You just have to log in and go to your Vendor Dashboard.

  1. In your vendor dashboard (https://fiberarts.visitjaycounty.com/dashboard/), click the “Products” link on the left side
  1. Click the “Add new product” button.
  1. You will be taken to a form to fill out the basics about your item. Click “Upload Product Image” to add the main picture for your item. You will be asked to select files from your computer, or you can drag and drop them onto the screen.
  1. You can add more images of your product (such as different angles) by using the “+” button below your main image.
  1. Fill out the rest of the form: Product name, price, description, product category, tags (similar to hashtags on social media, this helps with searches).

Discounted Price can be set for certain dates, if you want to run a special sale.

Example of completed form:

  1. When finished, click “Create Product”
  1. You will be taken to another form to fill out shipping, quantity, and tax details.

Inventory Section

  1. Scroll to the Inventory section
  2. If you have a limited number of an item and want to make sure you don’t receive more orders than you can fill, check “Enable stock product management” and fill out “Stock quantity” with the amount of this item that you can sell. You can always edit this later.

Example:

  1. If you have unlimited inventory or this is made to order, keep “Enable product stock management” unchecked.

Shipping and Tax Section

  1. Scroll to the “Shipping and Tax” section
  2. Keep “This Product Requires Shipping” checked if it is an item you will be shipping. Uncheck this if it’s something that will be emailed, such as a knitting pattern.
  3. Since we are doing flat rate shipping, you do not need to enter weight/length/width/height.
  4. Under shipping class, pick the shipping rate you want for this item.

    Shipping classes represent the cost to ship the item, and group items that can be shipped together with the potential of a reduced fee for the customer. You can choose a flat rate or a flat rate with a discount for each subsequent item in the shipping class (IMPORTANT: the shipping classes have to match to get the discount for additional items). For example, if you are selling multiple varieties of yarn, you may choose an option such as $10 flat rate and $5 per additional item, since you can ship the items together. Then if someone buys three varieties of yarn, and all three have the same shipping class, they will be charged $20 ($10 + $5 + $5).

No shipping class will calculate as $0 (free shipping). Only choose this if you don’t want to charge anything for shipping on the item.

The Priority Mail Flat Rate options coincide to the value USPS sets on flat rate packaging.

Currently, you will not be able to print shipping labels from the Marketplace. You will receive the customer shipping information and shipping fee in an email, but you will have to print a label from https://usps.com or go into your local post office/UPS/FedEx to buy the appropriate postage.

If a customer buys more than one item from you, the customer will be charged per item, based on the rules you have set up for the shipping class.

Example 1:

Item A has the $5 flat rate shipping charge.
Item B has the $15 flat rate, $5 for each item shipping charge.

A customer orders 2 of Item A, and 3 of Item B. Their shipping total will be: $10 (Item A) + $25 (Item B) = $35.

Example 2:

Item A has the $5 flat rate shipping charge.
Item B has the $15 flat rate, $5 for each additional item shipping charge.
Item C has the $15 flat rate, $10 for each additional item shipping charge.

A customer orders 2 of Item A, 3 of Item B and 1 of Item C. Their total will be: $10 (Item A) + $25 (Item B) + $15 (Item C) = $50.

Example 3:

Item A has the $5 flat rate shipping charge.
Item B has the $15 flat rate, $5 for each item shipping charge.
Item C has the $15 flat rate, $5 for each item shipping class.

A customer orders 2 of Item A, 3 of Item B and 1 of Item C. Their total will be: $10 (Item A) + $25 (Item B) + $5 (Item C) = $50.

  1. For Tax Status, choose “Taxable” if you want taxes to be calculated automatically at checkout. Choose “None” if you do not want to collect taxes.
  2. Choose “Standard rate” for taxes to be calculated (USES INDIANA – JAY COUNTY TAX RATE)

Example of completed section:

Bulk Discounts Section

  1. You can set a bulk product discount if a customer orders more than one of the same item.
  2. Enter the Minimum quantity they must buy to receive a discount.
  3. Enter the percentage off they’ll receive. This is the percent off all the items in the order.

    Example:
    You enter a Minimum quantity of 4 and a 10% discount. If the item is $10 each, their total before the discount is $40. They wil save $4 on the items, bringing it to a total of $36.

    If you are looking to set up deals such as “buy one get one free” or percentage off an entire order, see our coupons section.

    Other Options Section
  1. Scroll to “Other Options” section
  2. Choose “Online” under “Product Status” and “Visible” under Visibility to make your item appear on the Marketplace.
  3. If you don’t want your item to appear on the Marketplace yet, choose “Draft” under “Product Status”. When you’re ready for the item to show, you will edit your item and choose “Online”
  4. Check “Enable product reviews” if you want customers to be able to review your products for other customers to see.

Example of completed section:

Coupons

Order Fulfillment

When you receive an order, you will get an email stating what was purchased, a long with the customer’s name and address. You will be automatically paid by PayPal, so you may get a notification for that as well.

You can use the email to fulfill the order, or print an invoice and packing slip (NOT SHIPPING LABEL) from the Vendor Dashboard.

  1. Go to your Vendor Dashboard and to the Orders section
  2. The icon with the $ sign is the invoice, and the icon that looks like a piece of paper is the packing slip. Click these to get a version that can be printed out.
  3. Pack up the item and take it to your preferred carrier to ship it out! Feel free to purchase and provide the customer a tracking number, though it is not required.

Getting Paid

  1. When a customer buys something, you will automatically be sent 95% of the order cost, as well as the full amount of shipping + tax to your PayPal account. 5% goes to the Marketplace. PayPal then takes their fee (2.9% + $0.30) based on the cost of the order + shipping.
  2. If you need help withdrawing money from Paypal to your bank account, please see Paypal’s help guide.

Returns

We do not currently support returns through the Marketplace. If a customer wishes to return an item, they will need to contact you directly.